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CLUB FACILITIES OPERATIONS UPDATE

6 May 2020

The safety and wellbeing of our members, residents, guests and staff is our top priority and for this reason, the following measures and precautions are in place from Thursday, 7 May 2020 onwards:

Clubhouse

  1. Operating hours of outlets / facilities are rescheduled in accordance to the government guidelines:

Facility / Outlet

Operation Hours

Operation Days

Golf Course

 

7:30am – 7:00pm

Open for members only. All golfers are to be off course by 7:00pm

Daily

 

 

Golf Operations, Golf Boutique

7:30am – 7:00pm 

Daily

The Dome

11:00am – 9:30pm

Last order 9:00pm

Delivery in resort available from 11.30am to 8.00pm

Daily

Membership 

8:30am – 5:00pm

8:30am – 1:00pm

Closed

Monday – Friday

Saturday

Sunday & Public Holiday

Driving Range 

7:30am – 7:00pm

 

Last 100 balls – 6:00pm

Last 50 balls – 6:30pm

Daily

The Terrace Grocery & Cafe

7:30am – 6:30pm

 

Last Order 6:00pm

Delivery in-resort available from 11.30am to 6.00pm      

Daily

 

Changing Room

7:30am – 7:30pm

Daily

Tennis Courts 

7:30am – 7:00pm

Daily 

Meru Eco Clinic – Health Care 

8:30am – 5:00pm

8:30am – 12:00noon  

Closed

Monday – Friday

Saturday

Sunday & Public Holiday

 

  1. Compulsory body temperature screening for everyone. Anyone with the following symptoms must refrain from entering the premise and will be refused entry
  • Temperatures above 37.5 C
  • Sore throat with dry cough
  • Any other symptoms of Covid-19
  1. It is compulsory to complete ‘Health Declaration Form’ on every visit. To expedite the process, kindly scan the QR code at main entrance and other designated checkpoints around the clubhouse
  2. Physical distancing of one metre from everyone and no hand contact must be adhered to at all times
  3. Hand sanitisers are available at key areas around the clubhouse
  4. Guests are encouraged to wear a face mask in/around the clubhouse and when interacting with staff. All staff will wear face masks
  5. Practice good personal hygiene and wash hands frequently
  6. Cleaning of all high traffic areas and frequently touched surface will be scheduled regularly
  7. Designated entrance and exit point around the clubhouse, promoting one-way traffic will be enforced

Golf

Pre-Game

  1. Advance booking can be made on email at golf@meruvalley.com.my or call 605 5293300 /3333, and is highly recommended
  2. Only one golfer to register for each flight
  3. Maximum of two golfers are allowed in the golf reception office at any time
  4. One golfer to one buggy, subject to availability
  5. Caddies will practice social distancing, are not allowed to drive the buggy for the golfer during the game and will wear disposal gloves
  6. Tee time interval will be increased to fourteen minutes
  7. Online payment, bank transfer, payWave, Boost or signing into account (for members) is recommended
  8. Scorecards and pencils will be given upon request.

On Course

  1. Golfers must reach the tee box five minutes before registered tee off time
  2. Golfers will have no standing and will lose tee off priority if fail to tee-off within stipulated time
  3. To avoid in contact or touching the flagstick and the hole cup, additional local rule* will be implemented on the green as “putter-length given”. This additional local rule is effective from 7 May 2020 for day to-day golf game and not applicable for any golf tournaments until further notice
  4. Golfers should only pick up their respective golf ball; caddie or playing partner are not allowed to do so
  5. All bunker rakes will be removed. All bunkers are treated as Abnormal Course Condition. This additional local rule* is effective from 7 May 2020 for day to-day golf game and not applicable for any golf tournaments until further notice.

After Game

  1. Do not shake hands
  2. Scorecard submission will be completed by email (if needed)
  3. Buggies will be cleaned and disinfected after each use.

*Notice of the additional local rules will be made available at reception/notice board for golfers to refer to.

Other Facilities

  1. Driving Range, practice greens, tennis courts, changing rooms, Golf Boutique and Meru Eco Clinic will open with limited occupancy
  2. Swimming pool, gymnasium, fitness centre, spa, hairdresser, Common Room, The Dome, basketball court, mah-jong/card room, playground, children’s room and surau will remain closed under the guidelines imposed by the government.