Privacy Policy for Meru Valley Resort Mobile Application

Effective Date: 11 October 2023

1. Introduction

Welcome to Meru Valley! This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you use our mobile application available on the Apple App Store.

2. Information We Collect

2.1 Personal Information: We may collect certain personal information when you use our app, such as your name, email address, and any other information you provide voluntarily.

2.2 Usage Data: We may collect information on how you use our app, including your device’s unique identifier, IP address, device type, operating system version, and app version. This data helps us improve our app’s performance and user experience.

2.3 Analytics: We may use third-party analytics tools to gather information about how you interact with our app. These tools collect data such as your interaction with content and features within the app.

3. How We Use Your Information

3.1 Providing Services: We use your information to provide and improve our app’s functionality, as well as to respond to your requests and inquiries.

3.2 Analytics: We use data collected for analytical purposes to understand user behavior and preferences. This helps us improve our app and provide a better user experience.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share non-personal information with analytics and other service providers to improve our app’s performance and features.

5. Data Security

We take data security seriously. We implement appropriate physical, technical, and administrative measures to protect your information from unauthorized access or disclosure.

6. Your Choices

You can choose not to provide us with certain information, but this may limit your use of some app features. You can also control how your device collects and shares data through device settings.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our app’s functionality or legal requirements. We will notify you of any significant changes.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at itsupport@meruvalley.com.my.